Our Most Frequently Asked Questions Answered for You
What care do you recommend for my new succulent?
Can you hold my order?
Yes! We can hold your shipment for up to 2 weeks only. Please contact us immediately after placing your order as there are times in which we start processing your order as early as 2-3 hours after payment.
Do you ship to the other countries?
At this time, we do not ship to countries outside of the U.S. We get a ton of requests from other countries and we'd love to fulfill them, however at this time we do not export. We're a small business and cannot handle the added weight of exporting with our busy schedule. Maybe in the future we'll open our doors to other countries.
How much is shipping and how long does it take to arrive to me?
We offer free First Class shipping, which will arrive to you in 3-5 days once shipped. Please keep in mind that this option does not come with insurance and does not cover you in case the package goes missing while in transit. We've only had 1 case happen so far out of thousands of orders.
If you want the extra protection and expedited delivery, we offer priority shipping (1-3 days) at $5 and priority express (1-2 days) at $20. During the summer, it is highly recommended to choose priority shipping for DW hybrids and other gibbiflora hybrids because they grow at a much quicker rate than in any other season. This may lead to a little OR a lot of stretching while in transit.
Please be mindful of unexpected delays during COVID times.